I'm very proud of this article that I wrote regarding CX reporting. Please give me your thoughts in the comments about other best practices you employ.
www.quirks.com/articles/6-best-practices-for-cx-reporting-in-the-age-of-multi-channel-feedback
www.quirks.com/articles/6-best-practices-for-cx-reporting-in-the-age-of-multi-channel-feedback